React quickly on changes in the market
For you who work with energy and power plants, it is important in today’s market to be able to plan, operate and manage business processes that are becoming more complex and challenging in an efficient way. In addition, it is important to meet increasing environmental requirements and ever-increasing demands from customers, which makes it important to have control at every stage.
Insight and overview with Micrososft Dynamics 365
Axdata specialises in ERP and business solutions against the energy and power industry, and is a certified Gold ERP partner that delivers both on-premise solutions and Dynamics 365 hosted in the cloud. Our focus on optimizing business processes involves finding the right solutions for our customers.
Microsoft Dynamics 365, combined with our industry solutions, is designed to collect and report relevant data, providing you with a solution that manages the entire value chain and ensures your business is getting the right data in real time from any operational processes.
Gain insight into business-critical data that enables you to respond quickly to changes and provide the right information for a better decision-making basis.
To improve the quality of your information, Dynamics 365 takes advantage of data from other Microsoft solutions like Office 365. This gives you an even better data flow and ensures optimum utilization of data already in different systems.
Industry-specific solutions
To maximize your ERP or business solution and make sure you get relevant and accurate data, it’s essential to have a partner with industry experience and that can provide industry-specific solutions. In addition to having several consultants with extensive experience in the energy and power industry, we have several solutions adapted to ERP and business solutions for energy and power plants. Such as Axdata Installation that tracks items down to the individual level, Axdata Employee Services, which captures data from employees on hours and expense reports and Axdata Experian Integration.
Our project methodology - Conference Room Piloting assures quality and efficiency
Axdata specialize in ERP and business solutions for energy and power plants, with consultants who have extensive experience from multiple implementation projects in the industry. Our goal is to optimize the entire value chain for our customers. To achieve our goal, we focus on competence, respect and commitment in all aspects of the implementation process.
In order for you as a customer to have an implementation process that is smooth, as little time-consuming as possible and that ensures the quality of the entire project, we use a project methodology called “Conference Room Piloting”. Conference Room Piloting is a project methodology that is process-oriented and “right on target”. From the first workshop, we effectively start working in the standard solution together and the starting point for the workshops is a ready-made basic layout for project-oriented industry that Axdata has included in the project. This allows the project team to get started quickly and have a starting point to work from, rather than starting completely from scratch.
In the workshops, we work together with a focus on the individual process areas, where we configure the solution, embed test data and test the processes together with the business processes. We do this iteratively per process until the individual process has been set up, tested and accepted. Through this process, super users and the project team will gain a good level of competence, which reduces the need for courses and training before commissioning. This is a proven methodology and we have received very good feedback from our clients on the method when implementing projects.
Customer Care
The customer is the most important thing we have in Axdata, and we do our best to take care of the investments you make with us. The Axdata Customer Care team is passionate about providing you with the best customer service, because our customers’ success with our solutions is also our success.
When using business systems, errors and changes will occur that can make the solution unreliable. If this happens, customers deserve to be well taken care of and some want to be followed up closely. Through the Axdata Customer Care customer program you get closer follow-up and we try to be ahead of the problem and unveil our customers’ need for help and support, which minimizes the risk of the solution not working.
Axdata Customer Care is a customer program that is managed by a dedicated Team in Axdata and is designed to ensure that your company experiences proximity, more predictability, availability and that we quickly solve any challenges you experience. With a Customer Care agreement, you get a customer response time guarantee, closer follow-up, regular meetings and a more predictable price for the services.
Cloud based business solutions
Many are prevented from acquiring or upgrading business systems due to high investment costs and heavy implementation processes. Cloud based business solutions have changed the perspective of business operations and costs associated with investing in a new business system. Operating a business system on a cloud platform allows for a scalable solution where you only pay for the capacity actually used, lower investment cost and a shorter deployment process.
Microsoft Dynamics 365
In a market that is growing tougher, with increased competition and high demands for efficiency and accurate data, it is crucial to have a business system that handles challenges and can follow market developments. Microsoft Dynamics 365 combines ERP, CRM and BI solutions into one cloud solution, simplifying and improving your processes.
Find other industry-specific solutions
